How can we help?

Find quick answers, follow a step-by-step guide, or reach us directly.

Contact support

• Send us a message
• Email contact@nyotify.com
• Instagram @nyotify.in
• FAQ

Frequently asked questions

Do my guests need to download an app?

No. The invite opens in any browser, straight from WhatsApp. Guests sign in once with Google or email to reply. The Android app is optional and adds instant notifications and offline tickets.

Can I edit an event after sharing it?

Yes. Hosts can edit event details at any time and guests always see the latest information on the invite.

Are tickets refundable?

No. Ticket bookings are final once confirmed. If the host cancels the event, everyone is refunded automatically: you get back the ticket price minus the payment gateway (Razorpay) fee of about 2% plus GST, which Razorpay doesn’t return on refunds. You pay only the ticket price at checkout, with no extra fee added.

When do I get paid for ticket sales?

The Nyotify team sends your share to your bank or UPI starting about 24 hours after the event ends. You get an email with the bank reference (UTR), and bank transfers can take up to two working days.

How do I get help with a booking?

Email contact@nyotify.com with your booking email, payment reference and event link.

How do I report a problem?

Use the Contact Us form or email contact@nyotify.com. Please include enough context for us to reproduce the issue.

Help articles

Guests

• Create your account: You need a free account to reply to events, get tickets and save events.
• Find events: Explore public events near you: festivals, garba nights, games, runs, workshops and meetups.
• Join an event: Open any invite link, from WhatsApp or from Explore, and reply in a tap.
• Your tickets: Every event you join gets an entry pass with a QR code.

Hosts

• Become a host: Hosting needs a one-time verification. Once you’re approved you can create as many events as you like.
• Create an event: Approved hosts can publish an invite in a couple of minutes.
• Manage guests and check-in: See who’s coming and let people in at the door.
• Get paid: For paid events you keep 90% of every ticket.